Service Advisor | Base + Commission - Tonkin Hillsboro Chrysler Jeep Dodge Ram

Gee Automotive Companies • Hillsboro, OR

61d • $36,000 - $160,000 • Onsite

About The Position

Tonkin Hillsboro Chrysler Jeep Dodge Ram is seeking an experienced Service Advisor to join its thriving service department. The role is a primary point of contact between customers and technicians and helps keep a busy shop running smoothly and efficiently. The Service Advisor ensures customers receive effective service and have a positive dealership experience while supporting the department’s sales forecast.

Requirements

• A desire to work effectively in a team environment.
• Strong attention to detail.
• Must be at least 18 years old.
• Must have a valid driver’s license and a clean driving record.
• Must be able to pass a criminal background check and pre-employment drug screen.

Nice To Haves

• 1–3 years of previous service writing experience is strongly recommended.
• Prior CDK experience is strongly recommended.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sale of technicians’ time to meet the department’s sales forecast.
• Prioritize required services and be prepared to provide options upon request.
• Keep customers informed about completion times, service expenses, and possible changes.
• Ensure customers have a positive dealership experience.

Benefits

• Employer-subsidized medical and dental insurance with comprehensive coverage options.
• Company-paid life insurance.
• Employee Assistance Plan and text-based telehealth.
• Voluntary short- and long-term disability, critical illness, accident, pet, and additional life insurance options.
• 401(k) with company match.
• Paid time off that begins accruing on Day 1.
• Exclusive employee pricing for employees and their families on parts, service, and vehicles.
• Ongoing training and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed