Service Advisor | Commissioned-Based - Ron Tonkin Chrysler Jeep Dodge Ram Fiat
About The Position
Ron Tonkin Chrysler Jeep Dodge Ram Fiat is seeking a customer-focused Service Advisor for its high-volume Service Department in Portland, Oregon. The Service Advisor serves as the link between customers and technicians, guiding customers through the service process from vehicle check-in to delivery. The role requires clear communication, strong customer service, and the ability to sell maintenance and repair recommendations. The dealership describes its facility as recently renovated and state of the art, and its service department as high-volume. The team emphasizes collaboration, integrity, and customer service, with opportunities for professional development and career advancement within Ron Tonkin Automotive Group. The position is full time and commissioned-based, with a listed salary range of $50,000 to $100,000 per year.
Requirements
- At least 1 year of service writing experience.
- A desire to work effectively in a team environment.
- Strong attention to detail.
- Be at least 18 years old.
- Have a valid driver’s license and clean driving record.
- Be able to pass a criminal background check and pre-employment drug screen.
Nice To Haves
- Prior CDK experience is strongly recommended.
Responsibilities
- Ensure customers receive prompt, courteous, and effective service.
- Drive the sale of technicians’ time to meet the department’s sales forecast.
- Prioritize required services and provide options upon request.
- Keep customers informed about completion times, service expenses, and possible changes.
- Ensure customers have a positive dealership experience.
Benefits
- Employer-subsidized medical and dental insurance with comprehensive coverage options.
- Company-paid life insurance.
- Employee Assistance Plan.
- Text-based telehealth.
- Voluntary short- and long-term disability, critical illness, accident, and pet insurance options, plus additional life insurance for employees and their families.
- 401(k) with company match.
- Paid time off that begins accruing from Day 1.
- Exclusive employee pricing for employees and their families on parts, service, and vehicles.
- Professional development and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
