About The Position

Ron Tonkin Chrysler Jeep Dodge Ram FIAT is hiring a Service Advisor Assistant/Lot Porter to support its busy service department. The role assists Service Advisors, greets customers, manages vehicle flow, and helps deliver an exceptional customer experience. It is an entry-level opportunity for someone interested in automotive work, customer service, and learning dealership service operations, with a stated path toward becoming a Service Advisor. The position involves working with people, staying active, and supporting an efficient and professional service department.

Requirements

  • Strong customer service and communication skills.
  • Positive attitude and willingness to learn.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to work outdoors and remain active throughout the day.
  • Must be 18 years or older.
  • Valid driver's license and clean driving record.
  • Must be able to pass a criminal background check and pre-employment drug screen.

Nice To Haves

  • Previous automotive or customer service experience is a plus, but not required.

Responsibilities

  • Assist Service Advisors with daily customer service and administrative tasks.
  • Greet customers and help direct them through the service process.
  • Move, park, and organize customer vehicles on dealership property.
  • Maintain the appearance and organization of the service drive and lot.
  • Shuttle vehicles between departments as needed.
  • Assist with vehicle check-in and check-out procedures.
  • Support service department operations to ensure efficient workflow.
  • Perform vehicle inspections and document basic vehicle information.
  • Deliver outstanding customer service in every interaction.
  • Help maintain a safe and professional work environment.

Benefits

  • Employer-subsidized medical and dental insurance, with comprehensive coverage options.
  • Company-paid life insurance.
  • Employee Assistance Plan and text-based Telehealth.
  • Voluntary short- and long-term disability, critical illness, accident, and pet insurance options, as well as additional life insurance for employees and their families.
  • 401(k) with company match.
  • Paid time off that begins accruing from Day 1.
  • Exclusive employee pricing on parts, service, and vehicles for employees and their families.
  • Hands-on training from experienced dealership professionals.
  • Clear career path into a Service Advisor position and a culture of promoting from within.
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