Toyota Service Advisor
Pohanka of Salisbury•Salisbury, MD
•Onsite
About The Position
Toyota of Salisbury is hiring for a Service Advisor. This role is for an outgoing individual with a passion for delivering a unique and positive customer experience. The dealership offers an excellent working environment and a temperature-controlled shop.
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Excellent communication skills
- Positive and personality
- Above average energy level
- Personal and professional integrity
Nice To Haves
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance based on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Benefits
- Medical
- Dental
- Life and Disability
- 401K with Company Contribution
- Paid Vacation
- Paid Personal Leave
- Paid Holidays
- Bonus Programs
- Vehicle Purchase Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
