Automotive Service Advisor - Nissan

Modern Nissan of Hickory•Burlington, NC
•$60,000 - $100,000•Onsite

About The Position

Modern Nissan Burlington is seeking a motivated, customer-focused Service Advisor. The role serves as the main point of contact between customers and the service department, helping provide a smooth, positive experience from vehicle check-in through delivery. The position offers a salary-plus-commission pay range of $60,000–$100,000 per year. Modern Automotive is a fourth-generation, family-owned automotive group that has served customers since 1933. The company describes its work environment as supportive and focused on helping employees build long-term careers, develop their skills, and grow with the company.

Requirements

  • Strong communication and customer service skills.
  • A professional, positive, and dependable attitude.
  • Ability to multitask in a fast-paced environment.
  • Strong organizational skills and attention to detail.

Nice To Haves

  • Automotive dealership or Service Advisor experience.

Responsibilities

  • Welcome customers and listen to their vehicle concerns.
  • Recommend appropriate maintenance and repair services.
  • Prepare repair orders and clearly explain service recommendations.
  • Keep customers informed about repair progress, costs, and completion times.
  • Work closely with technicians and service management to ensure quality service.
  • Build lasting customer relationships and encourage repeat business.

Benefits

  • Free employee health insurance
  • Dental, vision, life, and disability insurance
  • Pet insurance
  • 401(k) with company match
  • Paid vacation and holidays
  • Employee discounts
  • Ongoing training and career advancement opportunities
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