Automotive Service Advisor - Kings Nissan, Kings Auto Mall

Jeff Wyler Automotive Family•Cincinnati, OH
•Onsite

About The Position

Jeff Wyler Kings Nissan is hiring a customer-focused Automotive Service Advisor at its Kings Auto Mall location in Cincinnati, Ohio. The role involves helping customers with their vehicle service needs, recommending repairs, preparing estimates, and keeping customers informed so their vehicles can be repaired and returned safely. This is a fast-paced position offering competitive pay, weekly incentives, team support, and career growth opportunities.

Requirements

  • Previous experience as an Automotive Service Advisor is preferred.
  • Basic computer experience is required.
  • Must understand automotive service and repair procedures.
  • Positive attitude and strong communication skills.
  • Must have a valid driver’s license.
  • Must complete a pre-employment drug screen.

Nice To Haves

  • Tekion or CDK experience is a plus.

Responsibilities

  • Greet customers in a friendly and timely manner.
  • Obtain vehicle information to provide accurate estimates.
  • Prepare repair orders.
  • Explain services and associated costs.
  • Follow up with customers regarding their service visits.
  • Handle customer complaints politely and with understanding.
  • Update customers on the status of vehicle repairs.
  • Generate additional sales revenue through sales presentations.

Benefits

  • Competitive pay with huge earning potential
  • Weekly incentives
  • Supportive team and management
  • Career growth opportunities
  • Medical, dental, and vision coverage
  • 401(k)
  • Employee discounts
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