Automotive Service Advisor - Nissan

Ciocca Automotive Careers•York, PA

About The Position

Ciocca Nissan of York is seeking an energetic, enthusiastic, and highly motivated automotive service advisor to join its growing team. The role offers the opportunity to support customers and the community while pursuing career and financial goals. The position includes commission-based pay with potential annual earnings of $40,000–$80,000 and is full-time, including some Saturdays.

Requirements

  • A consistent record of service and sales success.
  • A strong record of positive customer satisfaction results.
  • A valid driver’s license and clean driving record.

Responsibilities

  • Oversee service orders and the flow of the drive lane.
  • Ensure customers receive prompt, courteous, and effective service.
  • Provide concierge support for owner inquiries by phone or in person so customers are not mishandled.
  • Ensure technicians’ available time is consistently sold to service customers.
  • Distribute work efficiently among technicians.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems and order parts and tools as necessary.

Benefits

  • Paid time off (PTO) and holidays.
  • Air-conditioned shops and facilities that are regularly upgraded.
  • 401(k) retirement plan with company matching.
  • Medical, dental, prescription, and vision insurance.
  • Advancement opportunities within the Ciocca Automotive Family.
  • Employee discounts on purchases, repairs, service, and car washes.
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