Nissan Service Advisor

Mankato Motor Company • Mankato, MN

3d • $100,000 • Onsite

About The Position

Mankato Nissan is hiring a customer-focused Automotive Service Advisor for its service department in Mankato, Minnesota. The role involves helping customers with vehicle maintenance and repair needs, documenting requests, recommending services, explaining estimates and timelines, and coordinating work with automotive technicians. The advisor keeps customers informed, manages repair orders and invoices, follows up on satisfaction, and helps build lasting customer relationships. Compensation is performance-based, with earning potential of up to $100,000+ annually. The position is full-time, with weekday hours and half-day Saturdays from 8:00 AM to noon; the dealership is closed Sundays.

Requirements

• Strong customer service and communication skills.
• Ability to explain automotive maintenance and repairs in an easy-to-understand manner.
• Excellent organizational skills and attention to detail.
• Comfort working in a fast-paced automotive service department.
• Strong problem-solving skills and a positive attitude.
• Ability to work effectively with customers, technicians, and dealership management.
• Basic computer skills and ability to learn dealership service software.
• Valid driver’s license.

Nice To Haves

• Previous experience as an Automotive Service Advisor, Service Writer, or Service Consultant is preferred.

Responsibilities

• Greet customers and assist with automotive maintenance and repair needs.
• Listen to customer concerns and accurately document vehicle service requests.
• Recommend appropriate maintenance and repair services based on vehicle needs and manufacturer guidelines.
• Clearly explain recommended repairs, service estimates, and timelines.
• Coordinate vehicle inspections, diagnostics, and repairs with automotive technicians.
• Keep customers informed throughout the service process.
• Prepare and manage repair orders, service estimates, and customer invoices.
• Follow up with customers to ensure satisfaction and build long-term relationships.
• Identify opportunities to recommend additional services that benefit the customer.
• Maintain a professional, organized, and customer-focused service environment.

Benefits

• Competitive earning potential of up to $100,000+ annually, based on performance.
• Full-time opportunity.
• Half-day Saturdays, with service hours from 8:00 AM to noon.
• Opportunity to develop skills and grow a career in automotive service.
• Work alongside experienced automotive technicians and service professionals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed