Automotive Service Advisor - Nissan

Modern Nissan of Hickory • Winston-Salem, NC

2d • $60,000 - $100,000

About The Position

Modern Nissan of Winston-Salem, part of Modern Automotive, is seeking a motivated, customer-focused Automotive Service Advisor for its growing service department. The role is suited to someone who enjoys working with people and has an interest in the automotive industry. Modern Automotive describes itself as a fourth-generation, family-owned company that supports employee development and career growth.

Requirements

• Excellent communication and customer service skills.
• Ability to clearly explain vehicle maintenance and repairs.
• Strong organizational skills and attention to detail.
• A team-oriented mindset and desire to succeed in a fast-paced environment.

Nice To Haves

• Previous automotive Service Advisor or dealership service experience is preferred.
• Familiarity with dealership management systems is a plus.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Write accurate repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Explain repair recommendations, pricing, and timelines to customers.
• Communicate with technicians and service management to support an efficient workflow.
• Keep customers updated throughout the repair process.
• Build lasting customer relationships through excellent service and follow-up.
• Help provide an exceptional customer experience from check-in through vehicle delivery.

Benefits

• Salary plus commission-based pay structure; $60,000–$100,000+ annual earning potential.
• Free employee health insurance.
• Dental, vision, life, and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Employee vehicle purchase and service discounts.
• Ongoing training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed