Automotive Service Advisor - Nissan
Ciocca Management Company Inc•York, PA
•$40,000 - $80,000
About The Position
Ciocca Nissan of York is hiring an energetic, enthusiastic, and highly motivated automotive service advisor to join its growing team. The role offers the opportunity to support customers and the community while pursuing financial and career goals. The service advisor oversees service orders and drive-lane workflow, provides customer support, coordinates technicians’ work, answers vehicle-service questions, and assists with diagnosing problems and obtaining necessary parts and tools. The position is full-time and includes some Saturdays.
Requirements
- Consistent record of service and sales success.
- Strong record of positive customer satisfaction results.
- Valid driver’s license and clean driving record.
Responsibilities
- Oversee service orders and drive-lane workflow, ensuring customers receive prompt, courteous, and effective service.
- Provide concierge support for owner inquiries by phone or in person so customers are not mishandled.
- Ensure technicians’ available time is consistently sold to service customers.
- Distribute work efficiently among technicians.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Assist in diagnosing vehicle problems and order parts and tools as necessary.
Benefits
- Commission-based pay with potential annual earnings of $40,000–$80,000.
- PTO and holidays.
- Air-conditioned shops and facilities that are continually upgraded.
- 401(k) retirement plan with company matching.
- Medical, dental, prescription, and vision insurance.
- Advancement opportunities within the Ciocca Automotive Family.
- Employee discounts on purchases, repairs, service, and car washes.
- Supportive and collaborative work environment.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
