Automotive Service Advisor - Kings Nissan, Kings Auto Mall

JEFF WYLER AUTOMOTIVE FAMILY•Montgomery, OH
•Onsite

About The Position

Jeff Wyler Kings Nissan is seeking a driven, customer-focused Automotive Service Advisor for its location in Kings Auto Mall in Cincinnati, Ohio. The advisor assists customers with their service needs, recommends repairs, and helps ensure vehicles are returned to the road safely. The role involves working in a fast-paced environment, building customer relationships, and supporting service and sales activity. The posting describes competitive pay with earning potential, weekly incentives, and opportunities for career growth.

Requirements

  • Basic computer experience is required.
  • Must understand automotive service and repair procedures.
  • Must have a positive attitude and strong communication skills.
  • Must have a valid driver’s license.
  • Must complete a pre-employment drug screen.

Nice To Haves

  • Previous experience as an Automotive Service Advisor is preferred.
  • Tekion or CDK experience is a plus.

Responsibilities

  • Greet customers in a friendly and timely manner.
  • Obtain vehicle information to provide accurate estimates.
  • Prepare repair orders.
  • Explain services and associated costs.
  • Follow up with customers regarding their service visits.
  • Handle customer complaints politely and understandingly.
  • Update customers on the status of their vehicle repair.
  • Generate additional sales revenue through sales presentations.

Benefits

  • Competitive pay with huge earning potential
  • Weekly incentives
  • Supportive team and management
  • Career growth opportunities
  • Medical, dental, and vision benefits
  • 401(k)
  • Employee discounts
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