Service Administrative Assistant
About The Position
Quinn Company, a Caterpillar dealership, is hiring a Service Administrative Assistant in Bakersfield, California. The role provides information to callers, routes calls, takes messages, maintains files, generates reports, and relieves the Manager and Coordinators of clerical work and minor administrative and business details. The starting wage depends on experience and education and is $18.12–$26.37. The position is performed in a general office environment with climate control and usually moderate noise. The description notes that it outlines the general nature and level of work and is not a comprehensive listing of all responsibilities, duties, and skills.
Requirements
- High school diploma or GED and six months to one year of related experience and/or training, or an equivalent combination of education and experience.
- Full competency in Microsoft Office, including Word, Excel, Access, and Lotus Notes.
- Ability to communicate clearly and effectively in writing and read related documentation with comprehension.
- Ability to write routine reports and correspondence.
- Ability to speak effectively with customers or employees of the organization.
- Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
- No supervisory experience.
Responsibilities
- Read and route incoming mail.
- Enter approved time cards into Kronos and DBS.
- Assist with opening, maintaining, and closing service work orders.
- Locate and attach appropriate files to correspondence for the employer to answer.
- Maintain department records for warranties, deliveries, service training, and commissions.
- Compile data and prepare reports.
- Compose and type routine correspondence.
- Organize and maintain the file system, and file correspondence and other records.
- When directed by the Manager of Operations, coordinate schedules and make appointments.
- Arrange and coordinate travel schedules and reservations.
- Coordinate and arrange meetings, prepare agendas, reserve and prepare facilities, and record and transcribe meeting minutes.
- When directed by the Manager, conduct research and compile and type statistical reports.
- Maintain office supplies.
- Provide information to callers, route calls, and take messages.
- Relieve the Manager and Coordinators of clerical work and minor administrative and business details.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
