Administrative Service Assistant

STI • Nashville, TN

1d

About The Position

This role provides essential administrative support across various functions, including report preparation, project logistics, and communication initiatives. The assistant will manage administrative tasks, assist in the creation and distribution of materials, and support database management and online content updates. A key aspect of the role involves contributing to continuous improvement efforts through staff and participant surveys and ensuring compliance with state and federal policies.

Requirements

• Associate’s degree AND experience equivalent to one year of increasingly responsible full-time professional staff administrative experience.
• Qualifying full-time increasingly responsible sub professional or paraprofessional experience can substitute for education.

Nice To Haves

• Ability to communicate effectively both orally and in written communications.
• Detail-oriented and highly organized with the ability to work independently with minimal supervision.
• Ability to work and communicate effectively with peers, superiors, subordinates, agency personnel, and external contacts.
• Working knowledge of Microsoft Office Programs (Word, Excel, PowerPoint, SharePoint, Outlook, etc.).
• Experience with creative tools like Canva, Adobe Creative Suite, and similar programs is preferred.
• Experience with document remediation software like Allyant Common Look and similar programs as well as familiarity with ADA-accessibility practices is preferred.

Responsibilities

• Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics.
• Assist in the creation and print requisition of handouts and forms.
• Perform administrative duties including typing, word processing, and general office support.
• Provide support to the Communications & CQI Manager; maintain and update SharePoint, H: Drive, and other databases as assigned.
• Assist in the creation and submission of social media posts.
• Assist in the compilation and distribution of a quarterly internal newsletter.
• Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable.
• Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement.
• Ensure that all administrative processes adhere to state and federal policies, rules, and regulations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree