SERVICE ADMINISTRATIVE ASSISTANT

Wolter, Inc. • Goshen, IN

9d • $23 - $29 • Onsite

About The Position

The Service Administrative Assistant provides clerical support to the Service Department. Wolter, Inc. is among the fastest-growing privately owned businesses, focused on a mission to move, store, and power the world more efficiently. The company culture is described as a team that is connected like family and committed to making an impact. Wolter has grown since 1962 to become one of the largest and most diverse industrial equipment and productivity solutions providers in the country, offering services from material handling equipment to robotics & automation, overhead cranes & hoists, railcar movers, storage solutions, and engineered systems.

Requirements

• Ability to organize and manage multiple priorities.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Answer service phones.
• Take service calls from customers.
• Create orders for technicians.
• Maintain filing system.
• Order and maintain office supplies for service department.
• Close repair orders.
• Obtain purchase order number from customers if missing. May invoice orders.
• May manage technician uniform program, depending upon branch.
• May follow up on quotes, depending upon branch.
• Assist, cover, train and cross-train on other service office job duties.
• Perform projects as requested.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed