Service Administrative Assistant

Wolter • Goshen, IN

8d • Onsite

About The Position

The Service Administrative Assistant provides clerical support to the Service Department. Wolter, Inc. is a dynamic and growing company focused on improving operational productivity for its customers through a wide range of industrial equipment and productivity solutions. The team is connected like family and committed to making an impact.

Requirements

• Ability to organize and manage multiple priorities.
• Excellent telephone and customer service techniques.
• Strong computer proficiency.
• Commitment to company vision and mission.

Responsibilities

• Answer service phones.
• Take service calls from customers.
• Create orders for technicians.
• Maintain filing system.
• Order and maintain office supplies for service department.
• Close repair orders.
• Obtain purchase order number from customers if missing.
• May invoice orders.
• May manage technician uniform program, depending upon branch.
• May follow up on quotes, depending upon branch.
• Assist, cover, train and cross-train on other service office job duties.
• Perform projects as requested.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Critical Illness and Accident Insurance
• Pet Insurance
• Flexible Spending Account
• Employee Assistance Program
• Interest-free Tool Loans and Tool Insurance
• Uniforms for Technicians
• Subsidies for Safety Boots and Safety Glasses
• Paid Time Off, paid holidays, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed