Service Admin

PERFORMANCE HEATING AND AIR CONDITIONING LLC • Kent, WA

9d • $23 - $27

About The Position

The Service Administrator assists the service department with purchase orders, inventory, invoicing, billing, and dispatch calls. The role provides customer service to internal and external customers and supports service operations through work order generation, contract administration, purchase order processing, quote coordination, and dispatch backup. Duties and responsibilities may change at any time, with or without notice. The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Offer complete customer service to internal and external customers.
• Assist with generating monthly preventative maintenance work orders.
• Renew and cancel contracts, following established processes to ensure all aspects of cancellation are captured.
• Back up all service dispatch duties.
• Issue needed purchase orders and complete associated data entry.
• Receive purchase orders and check them for accuracy.
• Manage recommendations and generate quotes to send to customers.
• Coordinate with the projects department on large repair quotes and change-out requests.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed