Service Admin Assistant

San Marcos Chrysler Dodge Ram Jeep • San Marcos, TX

132d

About The Position

San Marcos Chrysler Dodge Jeep Ram is seeking a full-time Service Admin Assistant to join its team. The role supports customer service and service department operations by handling inquiries and appointments, assisting with the Service Rental Program, entering data, and helping the service management team with reporting and record keeping. The position requires afternoon availability Monday through Friday; the service department closes at 6 p.m.

The employer is an equal opportunity employer and prohibits discrimination and harassment on the basis of protected characteristics under applicable federal, state, and local laws.

Requirements

• Availability to work afternoon shifts Monday through Friday; the service department closes at 6 p.m.
• Strong computer skills.
• Valid driver’s license and a clean driving record.
• Willingness to complete a background check and potential drug test.

Nice To Haves

• At least one previous role based in customer service is preferred.
• Collaborative teammate with an eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.

Responsibilities

• Answer customer calls and establish follow-ups for service appointments.
• Respond promptly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Assist with the Service Rental Program.
• Perform data entry.
• Assist the service management team with reporting, record keeping, and related tasks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed