Service Account Coordinator

Alphabe Insight Inc • Kansas City, MO

6h • $42,000 - $47,000

About The Position

Strive Global is seeking a highly organized and proactive Service Account Coordinator to join its team in Kansas City, MO. The role serves as a connection between clients, internal departments, and service operations. It coordinates account activities, manages service requests, maintains accurate records, and ensures client interactions reflect professionalism and operational excellence. The ideal candidate is detail-oriented, adaptable, and able to manage multiple priorities with a positive, solutions-focused approach.

Requirements

• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities effectively.
• Professional, client-focused attitude with strong interpersonal skills.
• Proficiency with Microsoft Office, Google Workspace, or similar business applications.
• Ability to learn account management platforms and digital service tools.
• Strong problem-solving abilities and a proactive approach to daily challenges.
• Ability to collaborate effectively with different teams and departments.
• Dependability, adaptability, and a commitment to delivering high-quality work.

Responsibilities

• Coordinate daily service account activities to ensure efficient and timely support.
• Serve as a primary point of contact for client inquiries, service updates, and account-related requests.
• Build and maintain positive professional relationships with clients and internal teams.
• Monitor service requests, track progress, and facilitate timely issue resolution.
• Maintain accurate account documentation, service records, and operational reports.
• Collaborate with cross-functional departments to streamline workflows and improve service delivery.
• Assist with account updates, scheduling, follow-ups, and administrative coordination.
• Identify opportunities to enhance client satisfaction and improve internal processes.
• Ensure consistent communication and adherence to established service standards.

Benefits

• Career growth opportunities.
• Professional skill development.
• Collaborative work environment.
• Continuous learning and exposure to modern business systems, organizational processes, and service coordination practices.
• Meaningful contributions through responsibilities that influence client satisfaction and operational performance.
• Professional stability.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed