Servers

MAGO AH LLC • Arlington Heights, IL

1d

About The Position

As a Server, you will be the face of the restaurant, delivering attentive and personalized service. You will engage with customers, anticipate their needs, and provide knowledgeable recommendations to create memorable dining experiences. Teamwork is essential to cultivating a culture of cooperation and respect.

The role includes maintaining a professional image that reflects the elevated guest experience and vibrant atmosphere, while helping provide a welcoming environment and seamless service. Servers are expected to maintain detailed menu knowledge, present food and beverages to high standards, support marketing programs, respond to guest feedback, and follow health and safety requirements and company procedures.

Requirements

• Previous experience as a Server in a fine dining or upscale restaurant is preferred.
• Strong interpersonal and communication skills, with a passion for hospitality.
• Ability to work in a fast-paced, dynamic environment while maintaining attention to detail.
• A positive attitude, team spirit, and commitment to exceptional guest experiences.
• Must be able to work evenings, weekends, and holidays as needed.

Nice To Haves

• Knowledge of food and beverage pairings.

Responsibilities

• Maintain a professional image that reflects the elevated guest experience and the restaurant's brand.
• Greet guests warmly, guide them through the menu, and provide recommendations suited to their preferences.
• Deliver food and beverages promptly and accurately, ensuring each course is presented beautifully and meets standards.
• Maintain in-depth knowledge of menu ingredients, preparation methods, and wine pairings.
• Suggest additional items, including appetizers, desserts, and specialty drinks, using a guest-centric approach.
• Maintain tables, promptly address guest needs, and efficiently clear plates and glassware.
• Participate in marketing programs and implement selling strategies, including gift card sales and promotion of special events.
• Collaborate with the team to support smooth service and a seamless guest experience.
• Receive and respond to guest feedback respectfully and take action to address concerns and improve the experience.
• Follow health and safety regulations and company policies and procedures to maintain a safe, clean dining environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed