Server - Beer and Wine

Cinemark•Laredo, TX

11d•$10 - $13

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, use strong menu knowledge, and provide quick, timely counter service. The role connects Guests with the kitchen staff. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require. The position requires friendly, professional Guest service; accurate order-taking and cash handling; verifying age for alcohol transactions; and ensuring alcohol is consumed only in designated areas. Team Members complete applicable food handling and safe alcohol service training and may need local or state certifications. The work involves frequent cleaning and sanitizing, monitoring safety and security, and working in a potentially noisy theater environment.

Requirements

Provide proof of age; Associates serving, pouring, or mixing alcoholic beverages must be 18, or 21 in some states.
Complete basic food handling training and obtain any required local or state certification, health card, or food handlers permit.
Complete a Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 lbs.
Frequently stand, walk, and reach around the theater, and stand for extended periods.

Responsibilities

Greet Guests in a timely and professional manner.
Maintain knowledge of bar and menu items in a fast-paced environment.
Record food and beverage orders accurately and promptly.
Manage transactions on the assigned register, including maintaining cash balance, distributing correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests meet the age requirement for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas.
Use Personal Protective Equipment appropriately for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
Cross-train and work in other theater roles as staffing needs require.