Server - Beer and Wine

Cinemark•The Woodlands, TX

4d•$10 - $14

About The Position

As a Server - Beer and Wine, you guide Guests in ordering food and beverages to enhance their movie-going experience. The role includes greeting Guests through engaging interaction, making menu suggestions, demonstrating strong menu knowledge, and providing quick, timely counter service. You serve as a link between Guests and the kitchen staff. You may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher as staffing needs require.

Requirements

Provide proof of age; Associates serving, pouring, or mixing alcoholic beverages must be 18, or 21 in some states.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete a Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of varied ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.

Responsibilities

Greet Guests promptly and professionally.
Maintain full knowledge of bar and menu items in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage all transactions on the assigned register, including balancing cash, distributing the correct tickets or inventory, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques.
Collaborate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas.
Use Personal Protective Equipment when completing position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.