Server - Beer and Wine

Cinemark•Houston, TX

11d•$11 - $14

About The Position

As a Server - Beer and Wine at Cinemark, you guide Guests in ordering food and beverages to enhance their movie-going experience. You greet Guests, make menu suggestions, demonstrate strong menu knowledge, and provide quick, timely counter service. The role connects Guests with the kitchen team. Depending on staffing needs, you may be asked to cross-train and work as a Restaurant Worker, Concessionist, Box Office Cashier, or Usher. Cinemark theatres are designated smoke-free workplaces. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This description is a general guideline and is not a legally binding contract; Cinemark reserves the right to amend, change, or terminate it.

Requirements

Provide proof of age; Associates serving, pouring, or mixing alcoholic beverages must be 18 years old, or 21 in some states.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Complete a Safe Alcohol Service training program if working with alcohol.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of different ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Work effectively both as part of a team and independently.
Take and follow direction.
Respond with a sense of urgency.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; and stand for extended periods.
Work in noise levels that may be moderate to high at times.

Responsibilities

Greet Guests promptly and professionally.
Know bar and menu items to enhance the Guest experience in a fast-paced environment.
Accurately record food and beverage orders in a timely manner.
Manage transactions on the assigned register, including maintaining the proper cash balance, distributing the correct tickets or inventory for each sale, logging off when away, and reporting concerns to a manager.
Verify identification to confirm Guests are at least 21 years old for alcohol transactions.
Ensure alcohol is consumed only in designated areas.
Use suggestive selling techniques consistently.
Coordinate with the kitchen team to ensure food orders are accurate.
Wipe down and sanitize Employee and Guest high-contact areas.
Use required Personal Protective Equipment for position-specific tasks.
Adapt to the frequency and scope of cleaning tasks.
Monitor safety and security issues and report them to management.
Perform other work-related duties as assigned.
May cross-train and work in other theatre roles as staffing needs require.