Server | Kalamazoo Country Club | PT

Greenleaf Hospitality Group • Kalamazoo, MI

9d

About The Position

Kalamazoo Country Club is hiring a part-time Server. Before training as a food server, employees are trained as a Host, Server Assistant, and Banquet Server to develop the knowledge needed to progress into the Server role. The position involves welcoming members and guests, learning food and beverage menus and operating systems, and remembering members’ names and preferences. Servers provide friendly, attentive dining service, handle orders and payments, maintain dining areas, and follow the club’s policies and applicable laws for alcoholic beverage service.

Requirements

• Respect and support fellow team members.
• Be passionate about the guest experience.
• Be TIPS certifiable.
• Be able to stand for long periods, up to 8 hours or more.
• Be able to stoop and bend.
• Be able to occasionally lift up to 40 pounds.
• Be able to work safely with potentially dangerous chemicals and equipment.
• Be able to comply with safety and health code standards.
• Be able to handle responsibilities involving repetitive-motion tasks.

Nice To Haves

• Serving experience preferred.

Responsibilities

• Set up the server station and perform assigned side preparation work.
• Attend to members and guests promptly upon seating.
• Ensure children are seated in appropriate seats and are safe and secure.
• Distribute food and wine menus, answer questions, and suggest menu items.
• Fill water glasses with ice and provide courteous food and beverage service.
• Confirm account numbers and names for billing.
• Take orders to the kitchen and communicate special cooking instructions.
• Serve meals by course and place dishes appropriately for each guest.
• Check on guest satisfaction and replenish water and butter as needed.
• Remove soiled dishes, clear tables between courses, and reset them with appropriate silverware.
• Present dessert menus and suggest and serve desserts, coffee, and after-dinner drinks.
• Verify prices, taxes, tips, and other charges on checks.
• Present bills and handle cash and credit card payments according to standard operating procedures.
• Keep dining room and bus station areas clean; clear, clean, and reset vacated tables.
• Notify a supervisor promptly of complaints.
• Perform cleanup and closing duties assigned by the manager.
• Attend pre-meal meetings when requested by the F&B Supervisor, F&B Manager, or Head Chef.
• Thank members and guests and invite them to return.
• Follow local and state laws and club policies and procedures for serving alcoholic beverages.
• Perform other appropriate duties assigned by the F&B Manager and Clubhouse Manager.

Benefits

• Employee Assistance Program, including up to 7 free counseling sessions per year.
• Health and Wellness reimbursement of up to $600 annually for items such as massages, gym memberships, and running shoes.
• 10% discount on GHG outlets.
• Discounted hotel rates at Radisson Hotel Group branded properties worldwide.
• Parental Leave Program (Full-Time option).
• 401K with 100% match up to 3% (Full-Time option).
• Medical, dental, and vision coverage (Full-Time option).

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed