Server The Residence at Silver Square

LCB Senior Living•Dover, NH
•$17 - $20•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Silver Square in Dover, New Hampshire. The role provides customer service in a restaurant-style dining environment for residents and guests and supports dining programs, special events, and resident satisfaction. The position is offered full-time and part-time, with listed schedules of 11 a.m.–7 p.m. for full-time and 4 p.m.–7 p.m. for part-time. Weekend availability is required. The pay range is $17.00–$20.00 per hour, based on years of experience. Servers work closely with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs. The role includes taking and delivering meal orders, maintaining dining areas and equipment, following food-safety and quality standards, and collaborating with dining and kitchen staff. Physical demands include using finger and hand dexterity, maintaining visual and auditory acuity, lifting and carrying objects, pushing and pulling carts, and walking, sitting, and standing. The position also requires bending, crouching, kneeling, stooping, turning, and reaching as needed, as well as typing and using a computer.

Requirements

  • Ability to respond calmly to emergency situations.
  • Strong organization and time-management skills.
  • Ability to communicate in English orally and in writing.
  • Focus and dedication to providing excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Less than high school education.
  • Weekend availability.
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Ability to lift and carry objects; the posting states a minimum of fifteen (25) lbs.
  • Ability to push and pull carts and continuously walk, sit, and stand.
  • Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks require.
  • Ability to use good body mechanics.
  • Ability to type and use a computer.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables according to LCB standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Assist with preparing and executing dining enhancement programs.
  • Follow Quality Enhancement standards and standard food-safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, dining options, and hours.
  • Clean and sanitize carpets, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate residents’ likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among all staff.
  • Attend the pre-meal stand-up for dining and kitchen staff.

Benefits

  • Full-time associates: health, vision, and dental benefits; 401(k); paid time off; holiday pay.
  • Part-time associates working 24–29 hours: paid time off and holiday pay.
  • Possibility of tuition reimbursement.
  • Work with an amazing team.
  • Rewarding role working with seniors.
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