Dining Room Supervisor The Residence at Silver Square

LCB Senior Living•Dover, NH

2d•Onsite

About The Position

The Dining Room Supervisor oversees the day-to-day operation of the residents’ dining room and dining experience to support resident satisfaction. The supervisor oversees meal service in the dining room, function rooms, and other designated areas; maintains dining-room cleanliness and readiness; and helps ensure resident needs are anticipated and met in a timely manner. The role also supports the Culinary Services Director with efficient department operations and may work in any area of the culinary service department. The supervisor helps grow community occupancy by representing the community positively to prospective residents, families, and professionals. The role includes supervising dining-room personnel, hiring and supporting staff in accordance with company guidelines, conducting orientation and ongoing training, assisting with scheduling and events, and maintaining dining-room supplies and menus. The position also requires communication with the Executive Director, culinary staff, and other associates, including coordination of sick trays and room trays.

Requirements

High school diploma or equivalent.
At least three years of experience in the food service field.
At least one year of supervisory experience.
Current ServSafe certificate.
Knowledge of a culinary service environment.
Ability to communicate professionally.
Experience with buffet catering.
Working knowledge of all kitchen equipment.

Nice To Haves

Successful completion of a reputable course in food management is preferred.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community positively and interact with prospective residents, family members, and professionals to support community occupancy.
Oversee meal service for residents in the dining room, function rooms, and other designated service areas.
Oversee dining-room cleanliness, preparation, training, and staffing.
Assist the Culinary Services Director in ensuring efficient operation of the culinary service department, and work in areas of the department as needed.
Communicate with the Executive Director and culinary staff and attend meetings as requested.
Coordinate with kitchen staff to ensure requested sick trays and room trays are prepared and ready on time.
Maintain the proper order of service for all meals and assist with table service as needed.
Assist with associate scheduling, event planning, and supply ordering.
Interview, hire, counsel, and terminate dining-room personnel in accordance with company policy and guidelines.
Conduct and monitor orientation and ongoing training for food servers.
Monitor the maintenance, printing, and distribution of daily menus.
Ensure the dining room is ready for service according to LCB standards and that dining staff comply with the company uniform policy.
Anticipate and meet resident needs in a timely manner.
Greet residents during dinner and supper service in accordance with the dining-room schedule.
Assist residents to their tables and fulfill seating needs as requested.
Assist dining-room staff with pre-bussing, dessert service, clearing, and resetting the dining room.
Monitor and maintain dining-room inventory, including food-service items, tableware, and linens, and communicate replenishment needs to the manager for ordering.
Supervise and secure the closing of the dining area at the appropriate time.