Receptionist The Residence at Vinnin Square

LCB Senior Living•Swampscott, MA

2d•$19 - $23•Onsite

About The Position

LCB Senior Living is hiring a Receptionist at The Residence at Vinnin Square in Swampscott, Massachusetts. This per-diem role provides courteous reception and clerical support while representing the Residence and LCB Senior Living to residents, visitors, coworkers, potential residents, family members, professionals, and the surrounding community. The Receptionist is expected to contribute positively to community occupancy and to respond calmly and completely to emergencies. The position pays $19.00–$23.00 per hour, based on years of experience. The high school diploma or GED is preferred, and the role requires six months to one year of prior reception experience in an office environment.

Requirements

Knowledge of basic telephone reception systems and techniques.
Ability to handle incoming telephone calls and visitors pleasantly and courteously, provide clerical support, and represent the Residence professionally.
Ability to respond calmly and completely to emergency situations.
Ability to communicate in English orally and in writing.
Focused and dedicated to providing excellent customer service.
Six months to one year of prior reception experience in an office environment.
Finger and hand dexterity to handle and manipulate instruments and equipment.
Visual and auditory acuity.
Ability to lift at least 15 pounds and carry objects.
Ability to push and pull carts and continuously walk, sit, and stand.
Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
Ability to use good body mechanics.
Ability to type and use a computer.

Nice To Haves

High school diploma or GED.
Typing or word processing experience.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent and interact positively with potential residents, family members, and professionals to support community occupancy.
Perform duties and responsibilities with a positive attitude.
Handle incoming telephone calls professionally and courteously, directing them appropriately.
Greet guests and visitors professionally and courteously, directing them appropriately.
File correspondence and sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front desk activities and keep the front desk neat and orderly.
Respond to emergencies by contacting the appropriate party, such as 911, the fire department, or police.
Attend required in-service training sessions and orientations.
Respond to residents’ needs courteously.
Update the communication log book regularly.
Maintain and stock community brochures.