Resident Engagement Director The Residence at Vinnin Square

LCB Senior Living•Swampscott, MA

3d•$60,000 - $70,000•Onsite

About The Position

The Resident Engagement Director provides active and passive, group and individual engagement opportunities that support residents’ mental, physical, spiritual, cultural, and social needs and help them remain active in society. The Director organizes, coordinates, and participates in enrichment activities for the resident population and shares responsibility for hiring, evaluating, scheduling, monitoring, and supervising staff in accordance with LCB Senior Living policy. The role directs and evaluates the Activities Program, maintains its budget and records, communicates with residents, families, associates, and the company, and coordinates resident and family events, community outreach, volunteers, transportation, and program staffing. The Director also supports community occupancy through positive interactions with prospective residents and partners, and ensures activities and leisure services meet applicable state guidelines. This is a full-time position at The Residence at Vinnin Square in Swampscott, Massachusetts, with a listed salary range of $60,000–$70,000 per year. The position participates in the Manager-on-Duty Program and may drive the community van as needed.

Requirements

At least one year of prior experience in the recreational therapy field.
Computer literacy and familiarity with office software, including word processing, spreadsheets, database managers, presentation software, and calendar/newsletter software.
Ability to develop, organize, and implement a well-rounded activities program that enhances residents’ lives.
Ability to manage and direct activities staff.
Knowledge of therapeutic recreational techniques.
Ability to interact positively with outside organizations.
Ability to handle multiple priorities and emergency situations calmly and completely.
Ability to drive the community vehicle.
Valid driver’s license in the state of employment, with no more than two moving violations in a three-year period as determined by the company’s insurance broker.
For employment in New Hampshire: high school diploma or equivalent; at least one year with the organization and one year working with the geriatric population; and certification as a Certified Therapeutic Recreational Therapist or ability to obtain certification within one year of employment.
Ability to meet the stated physical demands, including lifting at least 15 pounds, carrying objects, pushing and pulling carts, walking, sitting, standing, bending, crouching, kneeling, stooping, reaching, and using a computer.

Nice To Haves

Bachelor’s degree from an accredited college or university in Recreational Therapy; a certificate in Recreational Therapy may be accepted.
Gerontology experience.
Certified Therapeutic Recreation Specialist certification.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community positively to prospective residents, families, and professionals to support community occupancy.
Direct the overall management of the Activities Program and continually assess it for needs and opportunities for growth.
Maintain departmental budgets and records of resident activities and attendance.
Communicate with associates, residents, families, and LCB Senior Living about the Activities Program.
Coordinate and conduct resident and family functions.
Work with the Sales and Marketing Director on community outreach and partnerships with local service resources.
Consult with residents and families to meet individual needs and complete resident life stories.
Prepare and post monthly, weekly, and daily activity calendars.
Organize, maintain, and expand a volunteer program.
Develop the residence newsletter.
Arrange transportation and escorts for community access and outside activities; drive the community van as needed.
Coordinate repair or preventive maintenance for community vehicles.
Provide Activities Program associates with the resources needed to perform their duties efficiently and economically.
Build effective relationships with community RCAs and coordinate team activities to support quality care.
Interview and train activities personnel; evaluate, schedule, supervise, and monitor staff performance.
Ensure timely associate reviews and administer counseling, retraining, and corrective action fairly and in accordance with policy.
Ensure incident and accident reports are completed and reviewed, implement changes through appropriate channels, and communicate as required for state compliance reporting.
Ensure Activity Program staffing schedules and backup coverage are maintained, when applicable.
Perform and attend required in-services.
Ensure residents receive leisure services as defined by applicable New Hampshire state guidelines.
Participate in the Manager-on-Duty Program and perform other duties as requested.