Server - C2 (Fine Dining)

Cache Creek Casino Resort•Brooks, CA

2d•Onsite

About The Position

The Server provides consistent, high-quality food and beverage service to guests dining at Cache Creek Casino Resort’s fine-dining steak and seafood restaurant, C² Steak and Seafood House. The role follows established service standards and dining room procedures, coordinates with front- and back-of-house personnel, and helps ensure guests leave satisfied. Servers explain menu items and preparation methods, process orders accurately and promptly, maintain serviceware, provide tray and cart service, and present and serve wine. The position also involves sanitation and alcohol-awareness practices, restaurant setup and side work, safety procedures, and participation in approved training. The role requires at least one year of experience in a high-volume, full-service à la carte restaurant serving alcoholic beverages. Previous fine-dining experience and wine knowledge are required. Candidates must be at least 21 years old and hold a Cache Creek Casino Resort Tribal Gaming License and a TIPS Alcohol Awareness Certificate. The position has no supervisory responsibilities. Physical duties include regularly standing and walking, using hands and arms, and lifting or moving up to 25 pounds; lifting or moving up to 50 pounds is occasional. The work environment is usually loud, and employees may occasionally encounter wet or humid conditions, moving mechanical parts, heights, outdoor weather, extreme temperatures, electrical-shock risk, and vibration.

Requirements

At least one year of experience in a high-volume, full-service à la carte dining restaurant featuring alcoholic beverages.
Previous fine-dining experience and wine knowledge.
Ability to work under pressure and as part of a team.
Intermediate knowledge of sequence of service and dining room procedures.
Must be at least 21 years old.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
TIPS Alcohol Awareness Certificate.
Ability to meet the physical demands of the job, with or without reasonable accommodations, including regularly standing and walking and regularly lifting or moving up to 25 pounds; occasional lifting or moving up to 50 pounds.

Responsibilities

Promote Cache Creek Casino Resort in a courteous and professional manner.
Follow C² Steak and Seafood House’s sequence-of-service standards and dining room procedures.
Communicate and coordinate with front- and back-of-house personnel to provide an excellent dining experience.
Process guest orders so items are prepared properly and on time.
Explain menu items, including ingredients and cooking methods.
Maintain Sterling Silver flatware and crystal glassware.
Provide tray and cart service.
Upsell wine and present, open, decant, and serve wine.
Follow sanitation standards and TIPS alcohol-awareness policies and procedures.
Participate in company-approved training classes and practice safety procedures.
Communicate relevant information about guests’ experiences to the Manager.
Help ensure guests leave the restaurant content and satisfied.
Complete opening setup, side work, and closing side work throughout the shift.
Perform other duties as assigned.