FT Server

MBK Senior Living•Scottsdale, AZ
•$16 - $18

About The Position

The Server is responsible for creating a pleasant, positive dining experience for residents by providing high-quality service that respects resident preferences and delivers exceptional customer service. The role includes greeting and seating residents, taking and serving meal orders, attending to dining needs, maintaining dining areas, and supporting kitchen and dining operations. Servers must follow residents’ dietary instructions and applicable food-safety, workplace-safety, and regulatory requirements. The position is listed as Monday through Friday, with weekend availability, and pays $16–$18 depending on experience (DOE).

Requirements

  • Must be at least 18 years old, or have a proper work permit and authorization documentation.
  • Must complete required background clearances and health screening and provide a negative TB test result within 7 days of employment; the test must be from within the last 6 months.
  • Basic counting skills for tasks such as tracking meals and residents.
  • Excellent English communication skills, including speaking, writing, understanding, and reading.
  • Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
  • Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
  • Must meet and maintain state-specific regulatory requirements, such as Food Handler Certification.
  • Must be mobile and able to stand for prolonged periods; walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
  • Ability to move intermittently throughout the workday and in the community.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

  • High school diploma or equivalent (GED) is highly preferred.
  • Exposure to restaurant operations or the ability to learn.

Responsibilities

  • Take accurate food orders and serve appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner.
  • Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
  • Engage with residents, help with meal and menu selections, and attend to dining needs.
  • Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
  • Track resident meal attendance and promptly notify designated team members about absent residents for safety checks.
  • Greet and seat residents promptly, paying special attention to welcoming new residents.
  • Deliver meals to residents’ rooms and retrieve trays after service when room service is requested or required.
  • Keep dining areas, tables, chairs, and serving stations clean and sanitary, and follow food-safety protocols.
  • Clean and set up or reset the dining area, return dishes to the kitchen, fold napkins, restock supplies, and properly store and maintain food and condiment inventory.
  • Assist with deliveries, putting away stock, and washing dishes as needed.
  • Support community marketing through positive interactions and compliance with grooming and dress standards.
  • Cooperate with kitchen and dining team members to support a positive resident dining experience.
  • Promptly report safety or equipment issues to the Supervisor.
  • Help maintain a safe and secure environment by following established standards, policies, and procedures.
  • Comply with applicable federal, state, and local regulations and company policies and procedures.
  • Promote teamwork and open communication, including mentoring, coaching, and recognizing team members in alignment with MBK principles and values.
  • Perform other duties as assigned by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

  • Competitive salaries.
  • Leadership development, live in-person training, virtual training, and individual and group trainings.
  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program (EAP) for employees and household members.
  • Financial and legal services.
  • Educational loan assistance and scholarships.
  • Team member discount programs.
  • Resources to support physical, emotional, and financial wellness.
  • Free meal per shift.
  • For full-time team members: comprehensive medical, dental, and vision coverage.
  • For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
  • For full-time team members: healthcare and dependent-care flexible spending accounts.
  • For full-time team members: commuter benefits.
  • For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
  • For full-time team members: disability benefits, where applicable and subject to state-specific programs and eligibility requirements.
  • For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
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