FT Server

MBK Senior Living•Scottsdale, AZ

About The Position

The Server helps create a pleasant, positive dining experience for residents by providing high-quality service that reflects residents’ preferences and delivers exceptional customer service. The role includes seating residents, taking and serving meal orders, maintaining dining spaces, and assisting with food service and related kitchen tasks. The Server follows residents’ dietary needs, restrictions, and preferences as documented by the Supervisor and in care plans; tracks meal attendance and reports absent residents to designated team members for safety checks. The role also supports room service when requested, maintains sanitation and food-safety standards, restocks supplies, and communicates safety or equipment concerns to the Supervisor. The schedule is Monday through Friday, with weekend availability required. The stated pay range is $16–$18, depending on experience.

Requirements

  • Must be 18 years or older, or have a proper work permit and authorization documentation.
  • Must complete required background clearances and health screening and provide negative TB test results within seven days of employment; the TB test must be from within the previous six months.
  • Basic counting skills for tasks such as tracking meals and residents.
  • Excellent communication skills, including the ability to speak, write, understand, and read English.
  • Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
  • Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
  • Must meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
  • Must be mobile and able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
  • Ability to move intermittently throughout the workday and in the community.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

  • High school diploma or equivalent (GED) is highly preferred.
  • Exposure to restaurant operations or the ability to learn.

Responsibilities

  • Take accurate food orders and serve appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
  • Follow table-service etiquette, clear dishes between courses, and reset tables.
  • Assist residents with meal and menu selections and attend to their dining needs.
  • Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and in care plans.
  • Track resident meal attendance and promptly communicate about absent residents to designated team members for safety checks.
  • Greet and seat residents promptly, help new residents feel welcome, and create a welcoming dining atmosphere.
  • Deliver meals to residents’ rooms and retrieve trays after service when room service is requested.
  • Keep dining areas, tables, chairs, and serving stations clean and sanitary, following food-safety protocols.
  • Set up and reset tables, return dishes to the kitchen, fold napkins, maintain and restock supplies, and properly store and inventory food and condiments.
  • Assist with deliveries, stock storage, and dishwashing as needed.
  • Support community marketing through positive interactions and compliance with grooming and dress standards.
  • Cooperate with kitchen and dining services team members to support a positive resident dining experience.
  • Promptly report safety or equipment issues to the Supervisor.
  • Maintain a safe and secure environment in accordance with established standards, policies, and procedures.
  • Comply with applicable federal, state, and local regulations and company policies and procedures.
  • Promote teamwork and open communication through mentoring, coaching, and recognition in alignment with MBK principles and core values.
  • Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program for employees and household members.
  • Financial and legal services.
  • Educational loan assistance and scholarships.
  • Team Member Discount Programs.
  • Resources supporting physical, emotional, and financial wellness.
  • Free meal per shift.
  • For full-time team members: medical, dental, and vision coverage, with multiple medical plan options including an HSA-eligible plan with company contributions.
  • For full-time team members: healthcare and dependent-care flexible spending accounts.
  • For full-time team members: commuter benefits.
  • For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
  • For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
  • For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
  • Leadership development, live in-person training, virtual training, and individual and group trainings.
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