SuViche Wynwood- Server

SuViche•Miami, FL

10d

About The Position

The Server provides friendly, responsive service to create an exceptional dining experience for all guests. The primary objective is to provide a genuinely hospitable experience. The role includes welcoming guests, explaining menu offerings, taking and delivering orders, monitoring guest satisfaction, processing payments, and supporting the restaurant team to ensure smooth operations.

Requirements

Ability to communicate and understand the predominant language or languages of guests.
Basic knowledge of dining-room and service procedures and functions.
Basic math skills and ability to handle money and operate a point-of-sale system.
Ability to stand for long periods, up to 10 hours.
Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
Ability to work in a fast-paced, high-stress environment while providing service and maintaining a team-focused environment.

Responsibilities

Welcome and greet guests, help them feel comfortable, and provide personal care throughout their visit.
Inform guests of specials and menu changes.
Make recommendations based on guests’ preferences.
Answer questions about food, beverages, and restaurant functions and services.
Take food and beverage orders and enter them into the point-of-sale system for the kitchen and bar.
Deliver food and beverages from the kitchen and bar to guests in a timely manner.
Perform side work at the start and end of each shift as required by service station assignment.
Clean tables and restaurant surfaces, including doors, floors, floorboards, windows, vents, and lights, and maintain a clean and sanitary restaurant environment.
Monitor guests’ dining experiences, ensure satisfaction with food and service, and respond promptly and courteously to requests.
Prepare and present final bills, accept payments, process credit card charges, or make change when applicable.
Assist fellow servers and help the busperson clear and reset tables as needed.
Thank guests for visiting and invite them to return.
Fill in as needed to support smooth and efficient restaurant operations, as directed by the restaurant manager or immediate supervisor.