SuViche Wynwood- Server

SuViche•Miami, FL

11d

About The Position

The Server provides friendly, responsive service to create an exceptional dining experience and a genuinely hospitable experience for every guest. The role involves welcoming guests, explaining menu offerings, taking and delivering orders, monitoring guest satisfaction, processing payments, maintaining a clean dining environment, and supporting the restaurant team to ensure smooth operations.

Requirements

Ability to communicate and understand the predominant language or languages of the guests.
Basic knowledge of dining room and service procedures and functions.
Basic math skills and ability to handle money and operate a point-of-sale system.
Ability to stand for long periods, up to 10 hours.
Ability to reach, bend, stoop, and frequently lift up to 50 pounds.
Ability to work in a fast-paced, high-stress environment while meeting guest service expectations and contributing to a team-focused environment.

Responsibilities

Welcome and greet guests, make them comfortable, and let them know you will personally take care of them.
Inform guests about specials and menu changes.
Recommend menu items that guests may enjoy.
Answer questions about food, beverages, and restaurant functions and services.
Take food and beverage orders and enter them into the point-of-sale system for transmission to the kitchen and bar.
Deliver food and beverages from the kitchen and bar to guests in a timely manner.
Perform assigned side work at the beginning and end of each shift.
Clean tables, doors, floors, floorboards, windows, vents, lights, and other areas, maintaining a clean and sanitary restaurant environment.
Monitor guests’ dining experiences, ensure they are satisfied with the food and service, and respond promptly and courteously to requests.
Prepare and present the final bill, accept payment, process credit card charges, and make change when applicable.
Assist fellow servers as situations arise.
Assist the busperson with clearing and resetting tables.
Thank guests for visiting and invite them to return.
Fill in as needed to support smooth and efficient restaurant operations as directed by the restaurant manager or immediate supervisor.