Server, Restaurant

MCR • Jackson, TN

12d • $15 - $15 • Onsite

About The Position

The Server provides prompt, friendly, and accurate food service to restaurant guests. The role includes taking food and beverage orders, serving items, and completing payments. The Server also supports coffee and specialty drink preparation, table service, restaurant cleanliness, food safety, and the hotel’s guest-service standards.

Team members are expected to contribute to guest satisfaction, maintain clean and organized workspaces, complete operational checklists accurately and on time, communicate professionally, and collaborate across roles. They should be familiar with hotel features, amenities, groups, and events, and provide courteous service while carrying out assigned duties.

Requirements

• A positive attitude and willingness to learn.
• Ability to follow instructions and assigned tasks and meet deadlines.
• Ability to provide friendly service with a smile.
• Flexible availability for days, nights, holidays, and weekends, based on hotel needs.
• Ability to arrive and clock in on time, follow scheduled shift and break timekeeping procedures, and provide notice when calling out as directed.
• Ability to read, write, understand, and communicate effectively in English.
• Ability to meet the physical demands of the role, including sustained standing, walking, repetitive wrist, hand, and finger motions, and carrying supplies and other items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Greet guests warmly and describe food and beverage options clearly and correctly.
• Deliver hot-to-order items from the kitchen to tables.
• Enter orders into the computer and collect accurate payment using the point-of-sale system.
• Prepare coffee and other specialized drinks.
• Clear, clean, and reset dining tables as needed.
• Observe diners and respond to their requests.
• Complete the daily inventory prep sheet and other side work allowed by labor rules.
• Maintain knowledge of current food and beverage offerings.
• Escort guests to tables as needed.
• Follow food safety and handling procedures, including product rotation, dating, labeling, and cleaning.
• Help maintain the cleanliness of the restaurant and surrounding areas.
• Demonstrate knowledge of hotel hours and available amenities.
• Greet and assist hotel guests, support guest satisfaction, and handle challenging situations with hospitality and urgency.
• Keep front- and back-of-house workspaces clean and organized, and assist with cleaning guest rooms or public spaces as needed.
• Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports.
• Wear a clean, approved uniform and nametag, and maintain grooming standards.
• Communicate clearly, honestly, and professionally and collaborate with team members.
• Follow assigned schedules and timekeeping procedures, including clocking in and out for shifts and breaks as directed.
• Provide sufficient notice to a supervisor when calling out for a scheduled shift.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance available after 30 days of employment for full-time team members
• Dental insurance available after 30 days of employment for full-time team members
• Vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed