Servers- Beer Code San Antonio International Airport

Retail and Dining Positions•San Antonio, TX

1d•Onsite

About The Position

The Server delivers exceptional guest experiences through friendly, efficient, and attentive service in a fast-paced airport dining environment. The position supports the company’s mission by providing First Class Service to internal and external guests. Servers greet guests, take food and beverage orders, deliver meals accurately, maintain menu knowledge, process payments, and ensure guest satisfaction while creating a welcoming atmosphere and meeting professionalism and operational standards.

Requirements

Strong customer service and communication skills.
Ability to work various shifts in a fast-paced, team-oriented, seven-day operational environment.
Ability to multitask, stay organized, and work efficiently under pressure.
Self-starter able to prioritize tasks and adapt to changing business demands.
Professional appearance and positive attitude.
Ability to communicate clearly and effectively with guests, managers, and team members.
Basic reading, writing, and mathematical proficiency.
Ability to stand for extended periods, bend, reach, lift up to 25 pounds, and walk long distances throughout a shift.

Nice To Haves

High school diploma or GED preferred.
Previous restaurant or hospitality experience preferred.
Experience handling cash and operating a point-of-sale (POS) system preferred.

Responsibilities

Provide First Class Service and professional behavior to guests, business partners, and team members.
Treat guests and peers in accordance with company core values and operational expectations.
Greet guests promptly and create a welcoming dining experience.
Present menus, answer questions about menu items, and provide recommendations when appropriate.
Take accurate food and beverage orders and enter them into the POS system efficiently.
Deliver food and beverages promptly and professionally.
Monitor tables to anticipate guest needs and ensure satisfaction.
Maintain knowledge of menu items, promotions, specials, desserts, alcoholic beverages, and restaurant offerings.
Process payments accurately and follow cash-handling and loss-prevention procedures.
Maintain cleanliness and organization of assigned sections, service stations, and dining areas.
Complete side work, including stocking, cleaning, sweeping, mopping, and station preparation.
Support restaurant operations by assisting with seating, answering phones, running food, or helping in other areas as needed.
Respond professionally to guest concerns and escalate issues when necessary.
Follow food safety, sanitation, and responsible alcohol service standards.
Maintain current alcohol certification and comply with local, state, and federal food and beverage service regulations.
Communicate effectively with kitchen staff, leadership, and team members.
Perform additional duties assigned by leadership to support restaurant operations and guest satisfaction.