Servers- Beer Code San Antonio International Airport
About The Position
The Server is responsible for delivering friendly, efficient, and attentive service in a fast-paced airport dining environment at San Antonio International Airport. The role supports the company’s mission by providing first-class service to guests, business partners, and team members. The server greets guests, explains menu offerings, takes and enters orders, delivers food and beverages, processes payments, and monitors guest satisfaction while maintaining professional service and operational standards. The position also involves maintaining menu knowledge, cleanliness, and organized service areas; completing stocking and cleaning duties; supporting other restaurant operations as needed; and following food safety, sanitation, cash-handling, loss-prevention, and responsible alcohol-service requirements. The role operates in a fast-paced, high-volume retail environment with flexible schedules and a 7-day operational setting. Opportunities for growth into higher leadership roles are noted.
Requirements
- Strong customer service and communication skills.
- Ability to work various shifts in a fast-paced, team-oriented, 7-day operational environment.
- Ability to multitask, stay organized, and work efficiently under pressure.
- Ability to prioritize tasks and adapt to changing business demands.
- Professional appearance and positive attitude.
- Ability to communicate clearly and effectively with guests, managers, and team members.
- Basic reading, writing, and mathematical proficiency.
- Ability to stand for extended periods, bend, reach, lift up to 25 pounds, and walk long distances throughout the shift.
Nice To Haves
- High school diploma or GED.
- Previous restaurant or hospitality experience.
- Experience handling cash and operating a point-of-sale (POS) system.
Responsibilities
- Provide first-class service and professional behavior to guests, business partners, and team members.
- Greet guests promptly and create a welcoming dining experience.
- Present menus, answer questions, and make recommendations when appropriate.
- Take accurate food and beverage orders and enter them efficiently into the POS system.
- Deliver food and beverages in a timely and professional manner.
- Monitor tables to anticipate guest needs and ensure satisfaction.
- Maintain knowledge of menu items, promotions, specials, desserts, alcoholic beverages, and restaurant offerings.
- Process payments accurately and follow cash-handling and loss-prevention procedures.
- Maintain cleanliness and organization of assigned sections, service stations, and dining areas.
- Complete side work, including stocking, cleaning, sweeping, mopping, and station preparation.
- Assist with seating guests, answering phones, running food, and supporting other restaurant areas as needed.
- Respond professionally to guest concerns and escalate issues when necessary.
- Follow food safety, sanitation, and responsible alcohol-service standards.
- Maintain current alcohol certification and comply with applicable food and beverage service regulations.
- Communicate effectively with kitchen staff, leadership, and team members.
- Perform additional duties assigned by leadership to support restaurant operations and guest satisfaction.
Benefits
- Medical benefits
- Dental insurance
- 401(k)
- Competitive benefits
- Flexible schedules
- Opportunities for growth into higher leadership roles
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
