San Antonio International Airport - FT Shift Supervisor - Whataburger

Paradies Lagardère•San Antonio, TX

1d•Onsite

About The Position

The Shift Supervisor leads restaurant team members and supports daily operations at Whataburger in San Antonio International Airport. The role helps ensure guests receive outstanding service, food quality and safety standards are maintained, and the restaurant runs smoothly during busy travel periods. The supervisor leads by example and assists wherever needed, including serving guests, preparing food, managing inventory, and resolving issues. Shift leaders support guest satisfaction through employee training and adherence to company standard operating procedures. They guide team members in food preparation, stocking, serving, cleaning, greeting guests, and answering questions, while helping create a positive team culture and first-class experiences for the traveling public. The employer describes a diverse and inclusive retail and dining environment and offers both part-time and full-time opportunities; this posting is identified as FT.

Requirements

Must demonstrate a commitment to getting the job done.

Responsibilities

Warmly greet and acknowledge guests upon arrival.
Deliver food and beverage quality, service, and atmosphere that meet company standards, while building positive customer relations.
Serve as a role model and provide support and accessibility to staff while developing leadership and motivational skills.
Support programs that enhance staff morale and training.
Assist with food, beverage, and labor-management costs, receiving, storage, and inventory management.
Lead each shift by delegating duties, assigning tasks, and following up with team members.
Build effective relationships with customers, supervisors, and team members.
Work proficiently in all restaurant areas and assist as needed.
Follow inventory control procedures to reduce product loss.
Maintain cleanliness and organization throughout the restaurant.
Prepare food when necessary.
Check food quality and temperatures throughout the day to maintain food safety standards.
Promote the security and safety of guests and team members by following sanitation and safety procedures.
Follow procedures and guidelines for opening and closing the restaurant.
Identify kitchen backups and work with managers to reorganize when necessary.
Complete job requirements efficiently, with urgency, and by consolidating tasks.
Help create and deliver first-class experiences for the traveling public.