San Antonio International Airport - FT Team Lead - Merit Coffee

Retail and Dining Positions•San Antonio, TX

1d•Onsite

About The Position

The Team Lead works in the Merit Coffee restaurant at San Antonio International Airport, guiding team members and supporting daily operations to ensure guests receive outstanding service. The role involves leading by example, training and developing employees, maintaining food quality and safety standards, and keeping restaurant operations running smoothly during busy travel periods. Team Leads must be proficient in all areas of the restaurant and be ready to assist with guest service, food preparation, inventory, and issue resolution as needed. The position supports a positive team culture and delivers first-class experiences for the traveling public.

Requirements

Must demonstrate a commitment to getting the job done.
Must be proficient in each area of the restaurant to assist when necessary.

Responsibilities

Greet and acknowledge guests warmly upon arrival.
Meet company standards for food and beverage quality, service, and atmosphere while building positive customer relations.
Serve as a role model, remain accessible to staff, and develop leadership and motivational skills.
Complete job requirements efficiently, work with a sense of urgency, and consolidate tasks.
Support programs that enhance staff morale and training.
Assist with food, beverage, and labor-management costs, receiving, storage, and inventory management.
Lead each shift by delegating duties, assigning tasks, and following up with team members.
Build effective relationships with customers, supervisors, and team members.
Work proficiently across restaurant areas and assist where needed.
Follow inventory control procedures to reduce product loss.
Maintain cleanliness and organization throughout the restaurant.
Prepare food when necessary.
Check food quality and temperatures throughout the day to maintain food safety standards.
Protect the security and safety of guests and team members by following sanitation and safety procedures.
Follow proper procedures and guidelines for opening and closing the restaurant.
Identify kitchen backups and work with managers to reorganize as necessary.