Server- Cantina Rio- Part Time
About The Position
A Server at Cantina Rio greets guests, takes orders, and efficiently delivers food and drinks while providing high-quality guest service. The role creates memorable guest experiences through knowledgeable product suggestions and effective collaboration with team members to ensure smooth order execution and delivery. Servers operate the point-of-sale system, process payments, maintain an organized and sanitary workspace, and manage multiple responsibilities in a fast-paced, customer-oriented environment. The position requires professionalism, dependability, honesty, courtesy, and respect for coworkers and guests. Employees are expected to accept constructive guidance, seek answers from supervisors when uncertain, maintain confidentiality, exercise sound judgment, and handle stressful or conflict situations professionally. Work is performed indoors in a climate-controlled, non-smoking environment. This is a part-time position. A high school diploma or GED is required. Employees must have a New Mexico liquor server’s license, obtain a Food Handler’s Card within 90 days of hire, and be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. A smartphone capable of running company applications and communication systems is required; if the company does not provide one, a company-selected smartphone may be provided through a payroll deduction program. The schedule must be flexible and include weekends and holidays.
Requirements
- High school diploma or GED.
- New Mexico liquor server’s license.
- Obtain a Food Handler’s Card within 90 days of hire.
- Excellent guest service skills.
- Good interpersonal, verbal, and communication skills; strong verbal and written communication skills.
- Professional appearance and compliance with the approved company dress code.
- Ability to work a flexible schedule, including weekends and holidays.
- Smartphone capable of running company applications and communication systems.
- Ability to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license.
- Ability to work independently, exercise good judgment, solve problems, stay organized and detail-oriented, and multitask.
- Ability to work in a fast-paced environment and deal with stressful situations professionally.
- Ability to handle conflict and work as a team player.
- Ability to stand, walk, turn, bend, grasp, handle, feel, reach, talk, and hear while performing job duties; ability to walk and stand for extended periods.
- Ability to regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds.
- Physical ability to safely perform the essential job functions.
Nice To Haves
- Preference is given to qualified Santa Ana Tribal members.
- Bilingual ability and multicultural experience.
Responsibilities
- Greet guests with a positive and professional attitude.
- Anticipate guest needs and offer knowledgeable suggestions about products and specials.
- Take and deliver orders quickly and accurately.
- Operate the POS system and properly settle payment transactions.
- Knowledgeably upsell products to support guest satisfaction.
- Issue receipts and ensure paperwork is correctly signed and filed.
- Maintain a positive attitude during business regardless of volume.
- Keep the workspace clean, sanitary, and organized throughout each shift.
- Handle multiple responsibilities and priorities on an ongoing basis.
- Collaborate effectively with team members to ensure smooth order execution and delivery.
- Perform other duties as assigned.
- Maintain confidentiality, use good judgment, and handle stressful or conflict situations professionally.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
