Server (Part Time - PM Shift) - Fork Lore (Hilton Hotel)

Biltmore Farms•Asheville, NC
•Onsite

About The Position

As a Fork Lore Server, you will maintain the highest degree of professionalism and teamwork as per standards of service. You will create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience. You will guide guests through all phases of their Biltmore Farms restaurant experience from greeting and seating to servicing with a smile. You will familiarize yourself with menus, ingredients, presentation and proper food service standards, and complete all duties and procedures as put forth by our Restaurant Management Team. You will also train in restaurant, as well as banquet-style service, and have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests. You will be proactive and anticipate guest needs and resolve issues quickly. This position requires availability for PM shifts and holidays.

Requirements

  • High school diploma or equivalent
  • Good communication and working knowledge of the food and beverage industry
  • Ability to lift and carry trays
  • Must be able to stand for prolonged periods of time
  • Must be able to walk, stoop and bend frequently
  • Working knowledge of food and wine
  • Good communication and interpersonal skills
  • Be flexible and willing to work wherever needed

Nice To Haves

  • At least two years of experience in the Food Service Industry
  • At least one year in a hotel setting

Responsibilities

  • Maintain the highest degree of professionalism and teamwork as per standards of service
  • Create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience
  • Guide guests through all phases of their Biltmore Farms restaurant experience from greeting and seating to servicing with a smile
  • Familiarize yourself with menus, ingredients, presentation and proper food service standards
  • Complete all duties and procedures as put forth by our Restaurant Management Team
  • Train in restaurant, as well as banquet-style service
  • Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests
  • Be proactive and anticipate guest needs and resolve issues quickly
  • Be available for PM Shift and holidays

Benefits

  • $7.50/hour starting pay, plus tips
  • Hilton-brand hotel discounts for you, your family, and your friends
  • Fun wellness program with annual bonus of up to $200
  • Parental leave with up to 6 weeks available for birth, adoption, and fostering
  • YMCA membership monthly discount
  • Friendly and supportive work environments
  • Incredible employee learning and growth opportunities
  • Exciting employee events and activities
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