Server - Canyon

Cache Creek Casino Resort•Brooks, CA

1d•Onsite

About The Position

The Server provides an excellent dining experience to a diverse range of guests by delivering excellent guest service and demonstrating extensive food and beverage knowledge. The role takes and delivers food and beverage orders, follows restaurant service standards, and helps maintain a safe and sanitary dining environment. Servers also perform table-side wine service, other restaurant support tasks, and payment and reconciliation duties. This position has no supervisory responsibilities.

Requirements

High school diploma or GED and three months of related experience and/or training, or an equivalent combination of experience and education.
Must be at least 21 years of age.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations to guests and employees.
Ability to calculate figures and amounts including discounts, percentages, and proportions, and apply basic algebra and geometry.
Ability to use common-sense reasoning to follow written, oral, or diagrammed instructions and address problems involving concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
Ability to obtain a TIPS Alcohol Awareness Certificate within the 90-day introductory period.
Ability to meet the physical demands of the job, including regularly standing, walking, handling objects, reaching, talking or hearing; frequently tasting or smelling; occasionally sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling; regularly lifting or moving up to 25 pounds; and carrying a 27-inch oval tray with food items.
Required vision abilities include close, distance, and color vision, peripheral vision, and ability to adjust focus.
Must be able to perform essential duties with or without reasonable accommodations.

Responsibilities

Take food and beverage orders and confidently explain the chef’s special, featured wines and spirits, promotions, and menu items.
Deliver food orders to guests dining in the full-service restaurant.
Carry a 27-inch oval tray in traditional restaurant style with hot and cold food items.
Perform steps of service and maintain restaurant service standards, including timely check-backs and thorough menu knowledge.
Practice safety and sanitation techniques and follow RICH and Food & Beverage standards.
Complete TIPS certification and Guest Service Training within 90 days of employment.
Perform table-side wine service, including describing, opening, and presenting wine.
Bus tables, seat guests, complete side work, and perform other duties assigned by management.
Communicate basic information about the casino resort.
Navigate the POS system to place orders, enter modifiers, split checks, and provide accurate table numbers and guest counts.
Perform self-banking duties, tendering payments and vouchers including Offline Acres, Officer Comps, Business Comps, Food Vouchers, credit cards, and cash.
Reconcile paperwork and complete the proper drop with minimal variance.