Server VH

MBK Senior Living•Clearfield, UT

About The Position

The Server is responsible for providing residents, family members, and guests with a pleasant, positive dining experience through high-quality service that respects resident preferences. The role includes greeting and seating residents, taking and serving meal orders, assisting with menu selections and dining needs, observing dietary requirements, and maintaining clean, sanitary, and well-stocked dining areas. Servers may also deliver meals to residents’ rooms and support kitchen and dining operations as needed. The position requires professional and courteous interactions, adherence to food-safety and service standards, and timely communication with team members about resident meal attendance and safety checks. The role also involves following company policies and applicable regulations, maintaining a safe environment, and contributing to teamwork and MBK Senior Living’s hospitality-focused culture. Scheduled hours are 3:30 p.m. to 7:00 p.m. on varying days.

Requirements

  • Must be at least 18 years old, or have a proper work permit and authorization documentation.
  • Must complete required background clearances and health screening and provide a negative TB test result within 7 days of employment; the test must be from within the last 6 months.
  • Basic counting skills to track meals and residents.
  • Excellent communication skills, including the ability to speak, write, understand, and read English.
  • Ability to operate standard serving equipment such as salad bars, heating carts, and trays.
  • Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
  • Must meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
  • Must be mobile and able to stand for prolonged periods and walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
  • Able to move intermittently throughout the workday and in the community.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
  • Must comply with applicable regulatory requirements, including relevant state licensing rules, HIPAA, and Resident Rights requirements.

Nice To Haves

  • High school diploma or equivalent (GED) is highly preferred.
  • Exposure to restaurant operations or the ability to learn.

Responsibilities

  • Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
  • Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
  • Assist residents with meal and menu selections and attend to dining needs as necessary or requested.
  • Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
  • Track resident meal attendance and promptly notify designated team members about absent residents for safety checks.
  • Greet and seat residents promptly and warmly, with special attention to welcoming new residents.
  • Deliver meals to residents’ rooms and retrieve trays after service when room service is requested or required.
  • Keep dining areas, tables, chairs, and serving stations clean and sanitary, following food-safety handling and service protocols.
  • Clean the dining area, set and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies.
  • Store and manage food and condiments properly, including removing old items and replenishing supplies.
  • Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
  • Support community marketing efforts through positive interactions and compliance with grooming and dress standards.
  • Cooperate with kitchen and dining services colleagues to provide residents with a positive dining experience.
  • Promptly report safety or equipment issues to the Supervisor.
  • Maintain a safe and secure environment for staff, residents, and guests by following established standards, policies, and procedures.
  • Comply with applicable federal, state, and local regulations and company policies and procedures.
  • Promote teamwork and open communication, including mentoring, coaching, and using recognition programs in alignment with MBK principles and core values.
  • Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program for employees and household members.
  • Financial and legal services.
  • Educational loan assistance and scholarships.
  • Team member discount programs.
  • Resources supporting physical, emotional, and financial wellness.
  • Free meal per shift.
  • For full-time team members: comprehensive medical, dental, and vision coverage.
  • For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
  • For full-time team members: healthcare and dependent-care flexible spending accounts.
  • For full-time team members: commuter benefits.
  • For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
  • For full-time team members: disability benefits, where applicable and subject to state-specific programs and eligibility requirements.
  • For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
  • Competitive salaries.
  • Leadership development, live in-person training, virtual training, and individual and group training.
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