Server- Brazos PTK AM

Pyramid Global Hospitality•College Station, TX
•Onsite

About The Position

The Server provides table service to restaurant patrons by taking food and beverage orders, delivering orders, and helping ensure guests have a pleasant dining experience. The role is at the Texas A&M Hotel and Conference Center in College Station, Texas, managed by Pyramid Global Hospitality. Servers greet and assist seated guests, explain menu items and specials, accurately relay orders to the kitchen, deliver food and beverages, check that orders meet guests’ expectations, clear tables, prepare checks, collect payment, and assist with other restaurant tasks. The position requires availability for weekends and high-occupancy events, including Texas A&M football game days, Ring Days, and graduations. Most shifts are 6:30 AM–3:30 PM; schedules vary according to business forecasts, and overtime may be expected when business levels require it. The role may be full-time (30 or more hours per week) or part-time (15–29 hours per week), depending on business needs.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal and customer service skills.
  • Well-organized, with the ability to take and place food and beverage orders accurately.
  • Ability to operate point-of-sale systems.
  • Must be at least 18 years old.
  • Must obtain Texas food handling certification and TABC certification.
  • Must be available to work weekends and Texas A&M football game days, Ring Days, graduations, and other high-occupancy times.
  • Must be able to stand and walk for prolonged periods.
  • Must be able to lift, balance, and carry food trays weighing up to 25 pounds.

Nice To Haves

  • Previous experience as a server is preferred.

Responsibilities

  • Greet guests as they are seated and ensure tables are clean and supplied with utensils, napkins, and other needed items.
  • Distribute menus and present daily specials.
  • Answer guests’ questions about the menu.
  • Take food and beverage orders and deliver them to the kitchen.
  • Deliver food, beverages, condiments, and other requested items to guests.
  • Check that food is prepared correctly and to guests’ satisfaction, and return incorrect or improperly cooked orders to the kitchen.
  • Collect plates and clear tables as guests finish their meals.
  • Prepare guests’ checks and collect payments.
  • Assist with other restaurant tasks, including cleaning the dining area and preparing silverware and condiments.
  • Perform other related duties as assigned.

Benefits

  • 401(k) with company match and immediate vesting after 90 days of service.
  • Access to free wellness platforms, including SupportLinc and Ramsey SmartDollar, for associates and household members.
  • Extensive training programs for hospitality and non-hospitality skillsets.
  • Pet insurance discounts.
  • Discounts at hundreds of properties in the Pyramid Global portfolio.
  • Medical, dental, vision, and other supplemental benefits, including identity theft protection, legal assistance, and life insurance for full-time employees.
  • Tuition or education reimbursement eligibility after 12 months of service.
  • Paid time off.
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