Server- Brazos PTK AM

Pyramid Global Hospitality•College Station, TX
•Onsite

About The Position

The Server provides table service to restaurant patrons by taking food and beverage orders, delivering orders, and ensuring guests have a pleasant dining experience. The role is at the Texas A&M Hotel and Conference Center in College Station, Texas, managed by Pyramid Global Hospitality. Servers greet guests, prepare tables, distribute menus, explain daily specials, answer menu questions, take orders, and deliver them to the kitchen. They deliver food and beverages, check that orders are prepared correctly and meet guest expectations, and return incorrect or improperly cooked orders to the kitchen. They also clear tables, prepare checks, collect payments, and assist with dining-area cleaning and preparation of silverware and condiments. Other related duties may be assigned. The schedule varies according to business forecasts. Most shifts are 6:30 AM–3:30 PM. Weekend availability is required, and employees are expected to work Texas A&M football game days, Ring Days, graduations, and other high-occupancy special events. Overtime may be expected when business levels require it. The posting defines full-time as 30 or more hours per week and part-time as 15–29 hours per week, depending on the business forecast.

Requirements

  • High school diploma or equivalent.
  • Excellent interpersonal and customer service skills.
  • Well-organized, with the ability to take and place food and beverage orders accurately.
  • Ability to operate point-of-sale systems.
  • Must be at least 18 years old.
  • Must obtain Texas food handling certification and TABC certification.
  • Availability to work weekends and Texas A&M football game days, Ring Days, graduations, and other high-occupancy special events.
  • Ability to work overtime when business levels require it.
  • Ability to stand and walk for prolonged periods.
  • Ability to lift, balance, and carry food trays weighing up to 25 pounds.

Nice To Haves

  • Previous experience as a server.

Responsibilities

  • Greet guests as they are seated and ensure tables are clean and supplied with utensils, napkins, and other needs.
  • Distribute menus and present daily specials.
  • Answer guests’ questions about the menu.
  • Take food and beverage orders and deliver them to the kitchen.
  • Deliver food, beverages, condiments, and other requested items to guests.
  • Ensure food is prepared correctly and to guests’ satisfaction, returning incorrect or improperly cooked orders to the kitchen.
  • Collect plates and clear tables as guests finish their meals.
  • Prepare guests’ checks and collect payments.
  • Assist with cleaning the dining area and preparing silverware and condiments.
  • Perform other related duties as assigned.

Benefits

  • 401(k) with company match and immediate vesting after 90 days of service.
  • Access to free wellness platforms, including SupportLinc and Ramsey SmartDollar, for the employee and household members.
  • Extensive training programs for hospitality and non-hospitality skills.
  • Pet insurance discounts.
  • Discounts at hundreds of properties in the Pyramid Global portfolio.
  • For full-time employees: medical, dental, vision, and supplemental benefits including identity theft protection, legal assistance, and life insurance.
  • For full-time employees: tuition or education reimbursement eligibility after 12 months of service.
  • Paid time off.
  • Retirement benefits.
  • Employee discounts at hundreds of US and international properties.
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