Server - Chips 'N Ales - Riverwind Casino

Traditions Hospitality Group•Norman, OK

6d•$2 - $7•Onsite

About The Position

As a Server for Traditions Hospitality Group at Chips 'N Ales, Riverwind Casino, you will provide exceptional service and help guests have a memorable dining experience. The role calls for professionalism, attention to detail, and a friendly demeanor. The company describes opportunities for professional growth through training, mentorship, and encouragement in a dynamic work environment.

Requirements

Must be at least 18 years old.
Must be able to pass a background check.
Must be able to obtain a Gaming License, if applicable.
Must be able to obtain an ABLE Liquor License.
Must have a flexible schedule, including evenings, weekends, and holidays.
Strong interpersonal and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Positive attitude and willingness to learn.
Must be able to stand and walk for extended periods and lift and carry trays of food and beverages.

Nice To Haves

Previous experience as a server or in a customer service role is preferred, but not required.

Responsibilities

Greet guests warmly and guide them through the dining experience with professionalism and enthusiasm.
Take food and beverage orders accurately and enter them into the POS system promptly.
Serve food and beverages in a timely manner, ensuring accuracy and presentation.
Check on guests regularly, ensure their satisfaction, and address concerns or special requests.
Recommend menu items and upsell specials or additional items.
Handle cash and credit card transactions accurately and efficiently.
Keep the dining area clean and organized, reset tables, and replenish supplies.
Collaborate with kitchen and bar staff to support smooth service and guest satisfaction.
Follow safety and sanitation guidelines to maintain a clean and safe environment.