FOH Crew Member - Chips N Ales - Winstar World Casino
About The Position
The Front of House Crew Member (FOH) for Traditions Hospitality Group provides customer service and supports a positive dining experience for guests at Chips N Ales at WinStar World Casino Resort in Thackerville, Oklahoma. The role involves greeting and assisting guests, taking and processing orders, supporting food preparation and takeout, maintaining the dining area, and coordinating with kitchen staff. The position is part-time, with a stated pay range of $13.00–$15.00 per hour. The job shift is listed as “Any.” The role takes place in a fast-paced food-service environment with frequent interaction with guests and team members and moderate to high noise levels. Employees must be able to stand and walk for extended periods and lift and carry trays of food and beverages. Training, mentorship, and opportunities for professional growth are offered.
Requirements
- Must be at least 21 years old.
- Must be able to pass a background check.
- Must be able to obtain a Gaming badge, if applicable.
- Must be able to obtain an Oklahoma Liquor License (ABLE).
- Must be flexible to work nights, weekends, and holidays.
- Strong interpersonal and communication skills.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude and willingness to learn.
- Ability to stand and walk for extended periods and lift and carry trays of food and beverages.
Nice To Haves
- Previous experience in a customer service or food service role is preferred but not required.
Responsibilities
- Greet guests warmly and provide excellent customer service throughout their dining experience.
- Take orders accurately and efficiently using the POS system.
- Handle cash transactions and ensure payment accuracy.
- Assist with food preparation, including assembling orders and packaging takeout items.
- Maintain cleanliness and organization of the dining area by wiping tables, sweeping floors, and restocking supplies.
- Communicate with kitchen staff to support timely and accurate order fulfillment.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Uphold food safety and sanitation standards.
- Collaborate with team members to foster a positive and cohesive work environment.
Benefits
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Life insurance
- Disability insurance
- Teladoc for part-time employees
- Employee Assistance Program
- Paid time off
- Employee appreciation and recognition programs
- Anniversary and birthday programs
- Award Co.
- Training and mentorship
- Professional growth opportunities
- Referral bonuses
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
