Banquet Supervisor - Chips 'N Ales - Riverwind Casino

Traditions Hospitality Group•Norman, OK
•$18 - $18•Onsite

About The Position

The Banquet Supervisor leads the banquet team in coordinating and delivering events that provide exceptional guest experiences. The role involves supervising and supporting team members during events, helping manage banquet budgets, inventory, and staffing, and maintaining high standards of service and hospitality. The supervisor also ensures compliance with safety, health, and sanitation regulations and handles administrative duties such as scheduling, billing, and event planning. The work environment may involve exposure to smoke, with the intensity varying by establishment location. The position requires flexibility to work nights, weekends, and holidays, and willingness to travel as required. Professional development opportunities include training, mentorship, and opportunities to grow within the organization.

Requirements

  • Must be at least 21 years old.
  • Minimum of 2 years of experience in banquet service or related hospitality roles.
  • Must be able to obtain a Gaming badge, if applicable.
  • Must be able to obtain an ABLE license.
  • Strong leadership and communication skills.
  • Ability to maintain a professional appearance and demeanor at all times.
  • Flexibility to work nights, weekends, and holidays.
  • Willingness to travel as required.

Responsibilities

  • Collaborate with banquet staff to coordinate events and ensure guest satisfaction.
  • Lead and supervise banquet team members, providing guidance and support throughout events.
  • Assist in managing banquet budgets, inventory, and staffing needs.
  • Maintain high standards of service and hospitality for guests.
  • Ensure compliance with safety, health, and sanitation regulations.
  • Handle administrative tasks, including scheduling, billing, and event planning.

Benefits

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Life insurance
  • Disability insurance
  • Teladoc for part-time employees
  • Employee Assistance Program
  • Paid time off
  • Employee appreciation and recognition programs
  • Anniversary and birthday programs
  • Award Co.
  • Training and mentorship
  • Opportunities for professional growth
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