Server PM

Cambria Hotel•East Boston, MA

21h

About The Position

The Server provides full-service dinner service at the Cambria Hotel Boston Logan Airport, delivering elevated, engaging evening dining experiences in a polished but approachable atmosphere. The role involves building genuine connections with guests through strong menu knowledge, accurate order execution, thoughtful recommendations, and close teamwork with culinary and bar teams. The position is part of an opening team and offers the opportunity to help establish the personality and service culture of a new restaurant.

Requirements

Evening availability required.
Strong communication and guest engagement skills.
Ability to learn and confidently discuss food and beverage menus.
Ability to multitask and remain organized during high-volume service.
Ability to work weekends and holidays as scheduled.

Nice To Haves

1+ year of restaurant service experience preferred.

Responsibilities

Greet guests and provide attentive, professional full-service dinner service.
Develop strong knowledge of food, beverages, and featured menu offerings.
Explain menu items, preparation methods, ingredients, and available modifications.
Make thoughtful food and beverage recommendations and identify appropriate upselling opportunities.
Accurately enter orders into the POS system and communicate allergies, dietary needs, and special requests.
Coordinate with the kitchen and bar to ensure timely and accurate delivery of all items.
Monitor guest satisfaction throughout the meal and respond promptly to additional needs.
Process checks, room charges, credit cards, and other approved payment methods accurately.
Maintain clean, organized, and properly set tables and service stations.
Complete assigned opening, closing, stocking, and side-work responsibilities.
Engage guests professionally while maintaining appropriate pacing and service standards.
Maintain compliance with Cambria/Choice Hotels standards and all property policies and procedures.