PM Server - PT

Omni Hotels & Spas • Tucson, AZ

1d

About The Position

The server waits on tables promptly and courteously, serving guests with genuine care. The role involves knowing the dining room, menus, beverages, and daily specials; taking and entering orders; coordinating guests’ meal requirements with the culinary team; processing payments; and maintaining clean, properly set service areas. Servers are expected to provide service according to Omni Moments of Service Standards, protect the hotel from liability related to overserving guests, and perform other duties assigned by the restaurant manager.

Requirements

• At least 1 year of serving experience.
• Unexpired Food Handler and TABC credentials, or ability to obtain them upon hire.
• Developed knowledge of wine, spirits, and beer, with experience selling and presenting specialty mixed cocktails.
• Ability to communicate clearly and pleasantly in English, verbally and in writing, with guests, management, and coworkers.
• Ability to accurately and efficiently enter information into MICROS.
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with coworkers within and outside the department.

Nice To Haves

• High-volume sports or live-entertainment bar experience.
• Previous cash-handling experience.

Responsibilities

• Know the dining room and be fully familiar with menus and beverage offerings.
• Greet guests promptly and pleasantly, using surnames when obtained, and provide superior customer service.
• Take orders, answer questions, and offer suggestions about food, beverages, and daily specials.
• Communicate meal requirements, allergies, dietary needs, and special requests to the culinary team.
• Record orders in the MICROS system at the time of order and follow cash-handling standards.
• Check with guests to ensure satisfaction with each food course and beverage.
• Present accurate checks and process guest payments.
• Maintain cleanliness of work areas throughout the day; clean, clear, and reset service areas.
• Set up and break down the station and complete assigned side work.
• Ensure tables are properly set, including polishing and cleaning glasses.
• Serve guests according to Omni Moments of Service Standards.
• Protect the hotel from liability regarding overserving guests.
• Perform other duties assigned by the restaurant manager.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed