Dinner Server

Hive Collective • West Palm Beach, FL

8d

About The Position

The Server guides guests through the menu, takes and processes orders, and provides a high standard of service and presentation. The role aims to create memorable guest experiences at Hive. The Server maintains detailed knowledge of food and beverage offerings, answers questions, makes suggestions, and upsells. They accurately enter orders into the POS system, check identification for guests under 30, and maintain accurate financial records, discounts, and guest information.

The Server ensures food and beverage quality meets guest expectations, packages and delivers take-home items, and communicates guest feedback and complaints to management. They set and maintain tables and surrounding areas, manage table configurations, pre-bus, restock supplies, and respond promptly to spills. They follow sanitation, safety, and food-handling procedures, complete required training, and keep equipment clean.

Accountabilities include producing accurate orders, meeting sales goals, developing repeat guest relationships, protecting company assets through accurate cash handling and safe practices, maintaining a clean uniform and professional appearance, and demonstrating teamwork, communication, and adherence to cleanliness and safety standards. The position requires the ability to work a flexible schedule, including weekends and holidays; however, the description also states that employees do not work on Sundays.

Requirements

• Professional communication and social skills.
• Basic math and computer skills.
• Ability to read and understand English.
• Ability to lift up to 50 pounds and stand for 5–7 hours.
• Strong organizational skills and attention to detail.
• Eagerness to learn.
• Ability to work in a fast-paced environment and handle additional tasks as assigned.
• Flexible scheduling, including weekends and holidays, with no work on Sundays.
• Ability to work closely with other staff and adapt to a dynamic environment.
• Awareness of potential hazards, including cuts, burns, and slips.

Responsibilities

• Guide guests through the menu, answer questions, suggest items, and upsell food and beverages.
• Take and accurately enter orders into the POS system.
• Check identification for guests under 30.
• Maintain accurate financial records, discounts, and guest information.
• Ensure food and beverage quality meets guest expectations.
• Package and deliver take-home items.
• Communicate guest feedback and complaints to management.
• Set tables with polished glassware, flatware, china, and napkins; keep tables and surrounding areas clean and respond promptly to spills.
• Manage table configurations for party sizes, pre-bus tables, and restock as needed.
• Follow sanitation, safety, and safe food-handling procedures; complete required training and maintain clean equipment.
• Produce accurate orders and meet sales goals.
• Develop repeat guest relationships through excellent service.
• Protect company assets through accurate cash handling and safe practices.
• Maintain a clean uniform and professional appearance.
• Demonstrate teamwork and communication, and adhere to cleanliness and safety standards.

Benefits

• Dynamic and supportive work environment that values and prioritizes God, family, and work.
• Opportunities for professional growth and development.
• Engaging and collaborative company culture.
• 50% Hive Collective employee discount for the employee and immediate family members.
• Holidays off; no work on Sundays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed