Server Crow's Bench - Winter 26-27

Alterra Mountain Company • Dundee Township, IL

4d

About The Position

A Crow’s Bench server provides excellent customer service by taking orders, delivering food and beverages, and ensuring guest satisfaction throughout the dining experience. The server is the primary point of contact between the kitchen and guests and maintains a clean, organized dining area while following food safety and service standards. Thorough menu knowledge is critical because servers are the primary salespeople. This is a winter seasonal position, and applicants must be at least 19 years old.

The role includes serving food, beer, liquor, and wine; providing tableside bottle service; handling guest payments using a personal bank; completing daily paperwork and reconciliation; and performing opening, closing, and ongoing cleaning duties. Servers must manage tables and side work simultaneously, know menu ingredients and potential allergens, and maintain a professional appearance according to the Crow’s Bench dress code.

The position requires standing and walking for up to eight hours per shift, frequently lifting more than 25 pounds and occasionally lifting more than 50 pounds. Basic computer knowledge and use of the Squirrel POS system are required. Idaho State Police Alcohol Beverage Training and Food Handlers certifications are required, and the employer will help employees obtain them.

Requirements

• Must be at least 19 years old.
• Minimum of 6 months of experience in a related position.
• Strong guest-service background.
• Basic computer knowledge and ability to use the Squirrel POS system.
• Idaho State Police Alcohol Beverage Training Certificate and Food Handlers Certification; the employer will help employees obtain them.
• Ability to stand and walk for up to 8 hours per shift.
• Ability to lift over 25 pounds frequently and over 50 pounds occasionally.
• Extensive knowledge of the menu and ability to identify potential allergens and provide guest suggestions.

Responsibilities

• Provide food, beer, liquor, and wine service to Crow’s Bench guests.
• Take orders, deliver food and beverages, and support guest satisfaction throughout the dining experience.
• Act as the main point of contact between guests and the kitchen.
• Maintain a personal bank and make change for guests.
• Complete daily paperwork and reconciliation.
• Follow and enforce Idaho State liquor and identification laws.
• Provide tableside bottle service.
• Interact with guests and resort customers in a friendly, professional, and accommodating manner.
• Perform opening and closing duties, including polishing and rolling cutlery, vacuuming, polishing glassware, and keeping the restaurant clean.
• Work as a team player to ensure guest satisfaction.
• Keep up with side work while managing tables and handling multiple tasks with attention to detail.
• Maintain extensive menu knowledge, identify potential allergens, and offer suggestions to guests.
• Maintain a clean, professional appearance according to the Crow’s Bench dress code.

Benefits

• Free Alterra Mountain Resort pass
• Employee housing
• Discounted onsite childcare
• Accrued paid sick leave
• 401(k) match
• Great discounts and access to pro deals
• Depending on employment status, employees could qualify for full medical benefits, vacation time, and paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed